Show/Hide

***City Hall hours are Monday - Thursday from 7:30am to 5:30pm. We are closed on Fridays***


Reporting Mail Theft

Print
Press Enter to show all options, press Tab go to next option

If you have been a victim of mail theft you MUST report all suspected mail theft to the Eastvale Police Department and to the Postal Inspector. Please see below for reporting information.

With the Eastvale Police Department (contracted through the Riverside County Sheriff's Department):

  • If you see a crime in progress or you suspect a mailbox break in is occurring, please call the local law enforcement bymailboxtheft2-1024x768 dialing 9-1-1.
  • If the crime has already occurred please call the Eastvale Police Non-Emergency line at (951) 776-1099 
  • You must also report this crime to the United States Postal Inspection Service
  • It may also be helpful for you to alert your neighbors and your Home Owners Association (where applicable).

With the United States Postal Service:

Report these issues to the U.S. Postal Inspection Service online here or visit www.postalinspectors.uspis.gov:

  • Mail theft under "Where is My Package", enter the tracking number or select "No" and then click on "Continue" and enter all applicable information.

All information is voluntary, but the more you provide, the more likely it is that we can help you. The USPS may share your information with other agencies if it comes under their jurisdiction. See the Privacy Act Statement for more details.

If you prefer to file your complaint over the phone, please call 1-800-ASK-USPS (1-800-275-8777).

The Postal Inspection Service will contact you only if more information is needed. They gather data on mail-related crime to determine whether a violation has occurred. While they cannot guarantee a positive recovery of lost money or items, your information can help alert Postal Inspectors to problem areas and possibly prevent others from being victimized. Inspectors base their investigations on the number, substance and pattern of complaints. We ask you to keep all original documents related to your complaint.